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Accessibility Statement

Last updated: 15 October 2025

At Glass Gifts (“we”, “our”, or “us”), we are committed to making our website www.glassgifts.co.uk accessible to all users, including those with disabilities. We aim to provide an inclusive online experience in line with the Equality Act 2010 and WCAG 2.1 accessibility guidelines.

1. Our Accessibility Commitment

We strive to ensure that our website is:

  • Easy to navigate and understand

  • Compatible with assistive technologies (such as screen readers)

  • Designed with clear fonts, colours, and contrast for readability

We are continually working to improve accessibility and welcome feedback from users who experience difficulties.

2. Measures to Support Accessibility

To enhance accessibility, we have:

  • Structured content with headings and subheadings for easy navigation

  • Text alternatives for images where possible

  • Consistent navigation menus across all pages

  • Optimised contrast and font sizing for readability

  • Avoided content that flashes or may trigger seizures

We also regularly test our website on desktop and mobile devices to ensure usability.

3. Limitations

While we aim to meet accessibility standards, some areas of the site may not yet fully meet WCAG 2.1 Level AA requirements due to:

  • Third-party content embedded on the site

  • Features or files provided by Wix or Fulfilment by Amazon (FBA) that are beyond our control

We are actively working with our platform providers to improve these areas.

4. Feedback and Assistance

If you encounter any accessibility issues or require assistance accessing content on our website, please contact us. We will do our best to provide information in an accessible format.

Contact us:
Glass Gifts (Marchella Ltd)
📧 Email: sales@glassgifts.co.uk
📍 Address: Orchard View, B49 6LG, United Kingdom

5. Alternative Formats

Upon request, we can provide:

  • Order information in plain text or PDF format

  • Guidance on product selection or navigation assistance

  • Help with placing orders for customers who cannot use the website independently

Please contact us to discuss your needs.

6. Continuous Improvement

We are committed to regularly reviewing and improving our accessibility measures to ensure a better online experience for all customers.

✅ Compliant with:

  • Equality Act 2010

  • WCAG 2.1 (Level AA)

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